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Case study 01 · Food Production
Order Management Automation
From scattered spreadsheets to one connected workflow.
- Problem
- Information scattered across multiple documents and channels
- Sector
- Food Production
- Result
- One Centralized Order System + Messaging
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The challenge
Orders lived in too many places.
- Client and order data spread across ~15–20 Google Sheets
- Day-to-day coordination running mainly through Slack
- No single view of a client, order, status, batch or delivery
How it works
One file. One flow.
- 01ClientsDatabase + new-client entry
- 02Order entryStructured order form
- 03All OrdersOne central register
- 04ProductionOrder Status sheet
- 05Slack alertsNew orders + threaded updates
- 06DeliveryDelivery note as PDF
Result
One place for every order.
- ~150 contacts and ~250 orders in one system
- Every department notified in Slack, with traceable threads
- Main order tool for ~2–3 months, until replaced by a CRM-based system
Role: Operational needs were researched, departmental workflows were mapped, and a central order-management system was designed, developed and implemented — alongside the Production Manager role. ChatGPT assisted with code generation and debugging.
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Simplified version · fictional data
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